Privacy Policy
1. Introduction
At Yaakav Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our website, products, and services.
By accessing or using our services, you agree to this Privacy Policy.
2. Information We Collect
We may collect the following information:
a. Personal Information
- Name
- Email address
- Company name
- Contact details
b. Payment Information
- Payments are processed securely through third-party payment providers (such as Stripe).
- We do not store or process your card or banking details on our servers.
c. Technical Information
- IP address
- Browser type
- Device information
- Usage logs for troubleshooting and analytics
3. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to operate and improve our website, analyze usage, and enhance user experience. You can control cookies through your browser settings.
4. How We Use Your Information
We use collected information to:
- Provide and maintain our products and services
- Process payments and issue licenses
- Communicate with customers regarding support or updates
- Improve product functionality and security
- Comply with legal obligations
5. Data Sharing
We do not sell or rent your personal information.
We may share data only with:
- Payment processors (for payment handling)
- Service providers involved in hosting, analytics, or support
- Legal authorities if required by law
6. Third-Party Services
We may use trusted third-party service providers for purposes such as hosting, analytics, customer support, and payment processing. These providers are authorized to use your information only as necessary to perform services on our behalf and are obligated to protect your data.
7. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse.
8. Data Retention
We retain personal information only as long as necessary to fulfill business and legal purposes.
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent for processing
Requests can be sent to support@yaakav.com.
10. Legal Basis for Processing
Where applicable (including EU and UK users), we process personal data based on:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Our legitimate business interests
11. International Data Transfers
As we operate globally, your information may be transferred to and processed in countries outside your country of residence. We take appropriate measures to ensure that personal data is protected in accordance with applicable laws.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
13. Contact Information
Yaakav Solutions